Faq
FAQ: Frequently Asked Questions Oriana Homèl
Every question has its own answer!
At Oriana Homèl we want to inform you about all our services, so that you can enjoy your stay in the utmost comfort. From the information request, until your last day of vacation, here you will find all the answers to your questions. If you have any more, do not hesitate to contact us.
Oriana Homèl Udine
How to reach Oriana Homèl Udine?
Oriana Homèl Udine can be reached on foot, by cab, or by car. You can access the LTZ with your car only for luggage drop-off and pick-up. Please note that you need a temporary pass, which we can request for you. Please inform us of your vehicle's license plate number and arrival time before your arrival.
Do you have a parking lot? Where is the nearest parking lot?
We suggest our guests to park in Piazza Primo Maggio, which is 500 meters away from our facility.
Is it possible to drive all the way down to the facility?
Yes, but exclusively for luggage pick-up and drop-off.
To access the LTZ, you must request a temporary pass from the municipality. We will make the request for you, after receiving your arrival time and license plate number of your vehicle.
To access the LTZ, you must request a temporary pass from the municipality. We will make the request for you, after receiving your arrival time and license plate number of your vehicle.
How far is the facility from?
Oriana Homèl Udine is very close to the city's main historical sites and places of interest:
- Loggia del Lionello (30 mt)
- Liberty Square (70 mt)
- Giacomo Matteotti Square (160 mt)
- Cavazzini House (160 mt)
- Udine Castle (200 mt)
- Stadium (5.3km)
- Trieste Airport (74.2 km)
- Treviso Airport (116 km)
Can we pay on arrival?
A prepayment is always required to guarantee the reservation or a credit card to make a preauthorization that can be released at check in if you wish to pay cash.
How much is the tourist tax?
€ 1.50 per person per night for a maximum of 5 overnight stays. Minors up to the age of 18 are exempt from paying fees.
What is the check-in time?
Check-in is from 2:30 pm to 8:30 pm.
The check-in is available even after the reception closing time with "self check-in" mode: it will be necessary to contact the reception prior to arrival to obtain the necessary codes to enter and access the room.
The check-in is available even after the reception closing time with "self check-in" mode: it will be necessary to contact the reception prior to arrival to obtain the necessary codes to enter and access the room.
Can we access the apartment before the check-in time?
In case you arrive before 2:30 pm if the apartment is ready, we can accommodate you right away; otherwise, you can leave your luggage at the facility and start visiting our beautiful city.
When is the check-out time?
Check-out is from 8:30 am to 11 am.
Can we leave the luggage after checking out?
Of course.
Is there the reception desk?
Yes, our office is open from 8:30 am to 8:30 pm.
Can you recommend a good restaurant?
There are many typical restaurants very close to our facility and within easy walking distance. In the reception you will find a list of the best restaurants recommended by us and our guests.
Does your facility serve breakfast?
No, we don't serve breakfast. A few steps from our structure there are some of the best bars in the city, where you can have breakfast like a true citizen of Udine.
Is the kitchen equipped with all utensils?
The kitchen is equipped with all necessary utensils (pots, dishes, cutlery), refrigerator, microwave, and induction stovetop.
Can we have the crib in the apartment?
A crib is available upon request and may incur additional costs.
Can we have the balcony?
Apartments with balconies are available upon request.
Is there a hairdryer in the bathroom?
Of course.
Does your property provide the iron?
Sure, we have ironing board and iron. We'll bring it to your apartment right away.
Do you do daily cleaning?
Daily cleaning service is available for a fee upon request.
Can we bring our dog?
Our facility cannot accept dogs even if they are small. Pets are not allowed.
Oriana Homèl Verona
How to reach Oriana Homèl Verona?
BY PLANE:
A cab service is available from Catullo airport (price about €28.00) and a shuttle bus service to Verona Porta Nuova station (every 20 minutes-€6.00 per person).
BY CAR:
The hotel is located in the historic center, a few meters from the Arena in a traffic-restricted zone (ZTL). Therefore, it cannot be reached by car. For those who need to get nearby the hotel, we recommend Piazzetta Santi Apostoli as the closest point (OUTSIDE THE ZTL ZONE) to stop and unload luggage.
Both from the A4 Milan-Venice highway and from the A22 Modena-Brenner highway, the exit to take is Verona Sud.
Indicate on your navigator (GPS) Via Oberdan 9 or Piazza Cittadella to arrive directly at the recommended public parking lot.
BY TRAIN:
Get off at the Verona Porta Nuova stop.
In the square in front of the station are the cab stand (cost about €9.40) and buses ( weekday lines are 11- 12- 13- 51/ holiday lines 90- 92- 96- 98 from platform A of the station).
The bus will stop at Piazza Brà (Arena).
The last stretch is to be walked by crossing Piazza Brà in the direction of the Arena, to the left of which is Via Oberdan.
A cab service is available from Catullo airport (price about €28.00) and a shuttle bus service to Verona Porta Nuova station (every 20 minutes-€6.00 per person).
BY CAR:
The hotel is located in the historic center, a few meters from the Arena in a traffic-restricted zone (ZTL). Therefore, it cannot be reached by car. For those who need to get nearby the hotel, we recommend Piazzetta Santi Apostoli as the closest point (OUTSIDE THE ZTL ZONE) to stop and unload luggage.
Both from the A4 Milan-Venice highway and from the A22 Modena-Brenner highway, the exit to take is Verona Sud.
Indicate on your navigator (GPS) Via Oberdan 9 or Piazza Cittadella to arrive directly at the recommended public parking lot.
BY TRAIN:
Get off at the Verona Porta Nuova stop.
In the square in front of the station are the cab stand (cost about €9.40) and buses ( weekday lines are 11- 12- 13- 51/ holiday lines 90- 92- 96- 98 from platform A of the station).
The bus will stop at Piazza Brà (Arena).
The last stretch is to be walked by crossing Piazza Brà in the direction of the Arena, to the left of which is Via Oberdan.
Does your property have a parking lot? Where is the nearest parking lot?
Public Parking "CITTADELLA" , open 24 hours, located at Piazza Cittadella 5 , Verona 37121.
The cost is € 18.00 for 24/h. The parking lot is about a 5/6 minute walk from our facility.
The cost is € 18.00 for 24/h. The parking lot is about a 5/6 minute walk from our facility.
Is it possible to drive all the way down to the facility?
Oriana Homèl Verona is located in a traffic-restricted zone (ZTL) so we ask our kind guests NOT TO TRANSIT IN THAT AREA EXCEPT IN THE HOURS PRESCRIBED by the City of Verona to avoid administrative penalties.
For those who need to get nearby the hotel, we recommend Piazzetta Santi Apostoli as the closest point (outside the ZTL zone) to stop and unload luggage.
For those who need to get nearby the hotel, we recommend Piazzetta Santi Apostoli as the closest point (outside the ZTL zone) to stop and unload luggage.
How far is the facility from the Arena and Verona Porta Nuova Station?
From Verona Porta Nuova Station it is a 20-minute walk, a 10-minute bus ride, and a 10-minute cab ride. The arena can already be seen from our facility and is a 100-meter walk away.
Can we pay on arrival?
An advance payment is always required to guarantee the reservation or a credit card to make a preauthorization that can be released at check in if you wish to pay cash.
How much is the tourist tax?
€3.50 per person per night for a maximum of 4 nights. Young people aged from 15 to 25 and guests over 70 years old are subject to the payment of taxes of €2.80 per person per night for a maximum of 4 nights.
Children up to 14 years of age turned are exempt from paying the taxes.
Children up to 14 years of age turned are exempt from paying the taxes.
When is the check-in time?
Check-in is from 2 pm to 10 pm.
The check-in is available even after the reception closing time with "self check-in" mode: it will be necessary to contact the reception prior to arrival to obtain the necessary codes to enter and access the room.
The check-in is available even after the reception closing time with "self check-in" mode: it will be necessary to contact the reception prior to arrival to obtain the necessary codes to enter and access the room.
Can we access the apartment before the check-in time?
In case you arrive before 2:30 pm if the apartment is ready, we can accommodate you right away; otherwise, you can leave your luggage at the facility and start visiting our beautiful city.
When is the check-out time?
Check-out is from 8 am to 11 am.
Can we leave the luggage after checking out?
Of course.
Is there a reception desk?
Yes, our office is open from 8 am to 10 pm.
Can you recommend a good restaurant?
There are many typical restaurants very close to our facility and within easy walking distance. In the reception you will find a list of the best restaurants recommended by us and our guests.
Does your facility serve breakfast?
By regional law No. 45/2014 our facility cannot offer breakfast service.
Is the kitchen equipped with all utensils?
The kitchen is equipped with all necessary utensils (pots, dishes, cutlery), refrigerator, microwave, and induction stovetop.
Can we have the crib in the apartment?
A crib is available upon request and may incur additional costs.
Can we have the balcony?
Apartments with balconies are available upon request.
Is there a hairdryer in the bathroom?
Of course.
Does your facility provide the iron?
Sure, we have ironing board and iron. We'll bring it to your apartment right away.
Do you do daily cleaning?
By regional law No. 45/2014, our facility cannot offer daily cleaning service to apartments on stop but only on departure.
Can we bring our dog?
Our facility cannot accept dogs even if they are small. Pets are not allowed.
Oriana Homèl Rome
How to reach Oriana Homèl Rome?
From Fiumicino Airport (31 km)
Train: Leonardo Express to Termini Station. from Termini Station METRO A to Barberini Stop, from Barberini 7 minutes to Via di San Claudio 61.
Bus: to Termini Station, from Termini Station METRO A to Barberini Stop, from Barberini 7 minutes to Via di San Claudio 61.
By Car: Roma Est exit, follow directions to Roma Centro (15 km from highway exit).
Train: Leonardo Express to Termini Station. from Termini Station METRO A to Barberini Stop, from Barberini 7 minutes to Via di San Claudio 61.
Bus: to Termini Station, from Termini Station METRO A to Barberini Stop, from Barberini 7 minutes to Via di San Claudio 61.
By Car: Roma Est exit, follow directions to Roma Centro (15 km from highway exit).
Does your facility have a parking lot? Where is the nearest parking lot?
The recommended parking lot is Ludovisi Parking, Via Ludovisi 60, 800 meters away (on foot).
Rate: €20 per 24 hours.
Rate: €20 per 24 hours.
Is it possible to drive all the way down to the facility?
Yes but at limited times:
- Mon-Thur from 6 pm
- Fri from 6 pm to 11 pm
- Sat from 6:30 am to 2 pm and 6 pm to 11 pm. No restrictions on Sunday.
Is it possible to arrange a transfer service?
Of course, these are the rates:
TO AND FROM THE AIRPORTS FIUMICINO AND CIAMPINO
CIVITAVECCHIA
AT NIGHT
from 10 p.m. to 7 a.m., surcharge of €5 on all fares
PAYMENT
by credit card + 10% commission
TO AND FROM THE AIRPORTS FIUMICINO AND CIAMPINO
- 1-2 ppl. - €60
- 3 ppl. - €70
- 4 ppl., minivan - €90
- 5 ppl., minivan - €100
CIVITAVECCHIA
- 1-3 ppl. - €180
- 4-6 ppl.- €200
AT NIGHT
from 10 p.m. to 7 a.m., surcharge of €5 on all fares
PAYMENT
by credit card + 10% commission
How far is the facility from the points of interest in the city?
Oriana Homèl Rome is located very close to the principal historical sites and places of interest in the city:
- Trevi Fountain (450 mt)
- Spanish Steps (700 mt)
- Piazza Navona (800 mt)
- Pantheon (900 mt)
- Colosseum (1 km)
- Campo de Fiori (1 km)
- Termini Station (1.5 km)
- Vatican (2 km)
- Ciampino Airport (14 km).
- Fiumicino Airport (22 km)
Can we pay on arrival?
A prepayment is always required to guarantee the reservation or a credit card to make a preauthorization that can be released at check in if you wish to pay cash.
How much is the tourist tax?
From October 1, 2023 it has a cost of €6 per day.
We would like to remind you that the amount of the tourist tax is set by the municipality. This is a mandatory tax.
We would like to remind you that the amount of the tourist tax is set by the municipality. This is a mandatory tax.
When is the check-in time?
Check-in is from 3:00 p.m. to 9:00 p.m. In case of late check-in, there is a lock box for keys and self check-in videos and instructions are provided.
Can we access the apartment before the check-in time?
In case you arrive before 2:30 p.m., if the apartment is ready, we can accommodate you right away; otherwise, you can leave your luggage at the facility and start visiting our beautiful city.
When is the check-out time?
Check-out must be done by 10 a.m.
Can we leave the luggage after checking out?
Of course.
Is there the reception desk?
Yes, our office is open from 8 a.m. to 9 p.m.
Is there heating and air conditioning?
Yes, there is both central heating and air conditioning.
Heating is available in the winter months and air conditioning from May to October, but since we are located inside a historic building, the dates for the use of these two services is subject to current regulations and in particular local ordinances.
Heating is available in the winter months and air conditioning from May to October, but since we are located inside a historic building, the dates for the use of these two services is subject to current regulations and in particular local ordinances.
Can you recommend a good restaurant?
There are several traditional restaurants very close to our facility and easily reachable on foot. There is a list of the best restaurants recommended by us and our guests at the front desk.
Do you serve Breakfast?
No, we don't serve breakfast. A few steps from our facility there are some of the best coffees in the city, where you can have breakfast like a true citizen of Rome.
Is the kitchen equipped with all utensils?
The kitchen is equipped with all necessary utensils (pots, dishes, cutlery), refrigerator, microwave, and induction stovetop.
Can we have the crib in the apartment?
A crib is available upon request and may incur additional costs.
Is it possible to have an apartment with a balcony?
Apartments with balconies are available upon request.
Is there a hairdryer in the bathroom?
Of course: all apartments have a Dyson Supersonic™ HD07 hair dryer, with Dyson V9 digital motor, supplied with styling accessories.
Does your facility provide the iron?
Sure, we have ironing board and iron. We can bring it to your apartment upon request.
Are the apartments cleaned every day?
Daily cleaning service is available for a fee upon request.
Can we bring our dog?
Our facility cannot accept dogs even if they are small. Pets are not allowed.
Is a luggage porter service available?
There is no porter service available
Oriana Homèl Turin
How to reach Oriana Homèl Turin?
FROM TURIN CASELLE AIRPORT:
BY BUS: The SADEM bus line connects the airport to Porta Nuova Station.
BY CAB: The price is approximately 35/40€
BY CAR: We can arrange a transfer by private car and direct pick-up
at arrivals by prior reservation.
FROM MILAN MALPENSA AIRPORT:
BY BUS: SADEM Bus makes 10 round trips daily. The duration of the trip is
approximately 2 hours.
BY CAB: The price is approximately €200
BU CAR: We can arrange a transfer by private car and direct pickup
at the arrivals upon reservation.
FROM TURIN PORTA NUOVA and PORTA SUSA RAILWAY STATION
From Porta Nuova station, you can take a cab or bus No. 68 (direction
Cafasso) and then get off at the GIOLITTI stop, just a few steps from Oriana Homèl Turin.
BY BUS: The SADEM bus line connects the airport to Porta Nuova Station.
BY CAB: The price is approximately 35/40€
BY CAR: We can arrange a transfer by private car and direct pick-up
at arrivals by prior reservation.
FROM MILAN MALPENSA AIRPORT:
BY BUS: SADEM Bus makes 10 round trips daily. The duration of the trip is
approximately 2 hours.
BY CAB: The price is approximately €200
BU CAR: We can arrange a transfer by private car and direct pickup
at the arrivals upon reservation.
FROM TURIN PORTA NUOVA and PORTA SUSA RAILWAY STATION
From Porta Nuova station, you can take a cab or bus No. 68 (direction
Cafasso) and then get off at the GIOLITTI stop, just a few steps from Oriana Homèl Turin.
Does your property have a parking lot? Where is the nearest parking lot?
VALDO FUSI PARKING, piazzale Valdo Fusi, 10123 Turin, to which the following rates apply:
• Daytime from 7.30 am to 8 pm € 1.50/hour (first half-hour € 0.80, second half-hour € 0.70)
• Notturna from 8:00 pm to 7:30 am € 1.00/hour (or fraction thereof)
• Daily from 7.30 am to 8 pm € 10.00
• Holiday from midnight to midnight € 1.00/hour (or fraction)
For those entering the restricted traffic zone between 7:30 a.m. and 10:30 a.m., it is necessary to go to the parking counter to fill out the exemption request form.
AUTORIMESSA ALBERTINA (BODY SHOP ALBERTINA), Via Accademia Albertina, 3, 10123 Turin:
Secure garage located a short distance from Oriana Homèl Turin, can be reached by car in 5 minutes.
Monday to Friday from 7 am to 00.30 am,
Sunday from 7 am to noon and 7 pm to 1 am.
The daily price is 30€.
• Daytime from 7.30 am to 8 pm € 1.50/hour (first half-hour € 0.80, second half-hour € 0.70)
• Notturna from 8:00 pm to 7:30 am € 1.00/hour (or fraction thereof)
• Daily from 7.30 am to 8 pm € 10.00
• Holiday from midnight to midnight € 1.00/hour (or fraction)
For those entering the restricted traffic zone between 7:30 a.m. and 10:30 a.m., it is necessary to go to the parking counter to fill out the exemption request form.
AUTORIMESSA ALBERTINA (BODY SHOP ALBERTINA), Via Accademia Albertina, 3, 10123 Turin:
Secure garage located a short distance from Oriana Homèl Turin, can be reached by car in 5 minutes.
Monday to Friday from 7 am to 00.30 am,
Sunday from 7 am to noon and 7 pm to 1 am.
The daily price is 30€.
Is it possible to drive all the way down to the facility?
Oriana Homèl Turin is located in the restricted traffic zone (ztl): Monday through Friday from 7:30 am to 10:30 am. Therefore, should you arrive during this time slot, it is recommended that you park at Piazzale Valdo Fusi and go to the GTT counter immediately after parking to fill out the exemption form.
How far is the facility from?
Oriana Homèl Turin is very close to the city's main historical sites and places of interest:
- Egyptian Museum (550 mt)
- Mole Antonelliana (750 mt)
- Piazza Castello (900 mt)
- "Porta Nuova” Railway Station (900 mt)
- "Porta Susa" Railway Station (2,4 km)
- Politecnico di Torino (Turin Polytechnical University) (2,8 km)
- Turin-Caselle Airport (16,9 km)
Can we pay on arrival?
An advance payment is always required to guarantee the reservation or a credit card to make a preauthorization that can be issued at check in if you wish to pay cash.
How much is the tourist tax?
2,30 € per day per person for up to 7 days in a row.
What is the check-in time?
Check-in is from 2 pm to 9 pm.
The check-in is available even after the reception closing time with "self check-in" mode: it will be necessary to contact the reception prior to arrival to obtain the necessary codes to enter and access the room.
The check-in is available even after the reception closing time with "self check-in" mode: it will be necessary to contact the reception prior to arrival to obtain the necessary codes to enter and access the room.
Can we access the apartment before the check-in time?
In case you arrive before 2:30 p.m., if the apartment is ready, we can accommodate you right away; otherwise, you can leave your luggage at the facility and start visiting our beautiful city.
When is the check-out time?
Check-out is from 8 am to 11 am.
Can we leave the luggage after checking out?
Of course.
Is there the reception desk?
Yes, our office is open from 8 am to 9 pm.
Can you recommend a good restaurant?
There are many typical restaurants very close to our facility and within easy walking distance. In the reception you will find a list of the best restaurants recommended by us and our guests.
Does your facility serve Breakfast?
No, we don't serve breakfast. A few steps from our structure there are some of the best bars in the city, where you can have breakfast like a true citizen of Turin.
Is the kitchen equipped with all utensils?
The kitchen is equipped with all necessary utensils (pots, dishes, cutlery), refrigerator, microwave, and induction stovetop.
Can we have the crib in the apartment?
A crib is available upon request and may incur additional costs.
Can we have the balcony?
Apartments with balconies are available upon request.
Is there the hairdryer?
Of course.
Does your facility provide the iron?
Sure, we have ironing board and iron. We'll bring it to your apartment right away.
Does your facility do daily cleaning?
Daily cleaning service is available for a fee upon request.
Can we bring our dog?
Our facility cannot accept dogs even if they are small. Pets are not allowed.